BREADCRUMBS....

And Hansel said to Gretel, "Let us drop these breadcrumbs, so
that together we find our way home... because losing our way would be the most
cruel of things"...

Many among us are travelers, finding their way to someone, something or even to their own self. Im not afraid to admit that I got lost these past years.

Trying to find myself, what is my purpose, what do I really like, what do I really want.. but I guess I failed. Losing your way on a journey is unfortunate, but losing your reason for the journey is a fate more cruel.

The worst thing could happen is to arrive to that destination, and you're not that very same person anymore, the one who started the journey at the first place. Ive realized something along the way, something important...

Its all about our choices, choices that will determine what your future is going to be.

Once you lose yourself you have two choices: find that person you used to be... or lose that person completely.

Because sometimes you have to step outside the person you've been and remember the person you were meant to be, the person you wanted to be...

the person YOU are.

I miss my witchy-witchy Voolet..

This photo was taken two years ago on Holloween... I really miss you little squirt! :((

I made my customer cry.. sorry

I got this call before lunchbreak yesterday, the customer called in to set up an extension for the remaining amount in her account. She said that she just came out from the hospital after a legjoint operation and there will be another one in the next two weeks, reason why she will not be able to pay the bill. Im not really the type of agent who engages in an intense conversation with a customer, especially(ispaytial) now we're working out our AHT (average handling time), so building rapport sometimes doesn't actually help. But the caller sounded very friendly and amiable. Here's a part of the interaction...

me: So, you just came out of the hospital?

caller: yeah, Ive gone through a lot of medical tests and an operation...

me: oh very sad to hear that, i'm glad you're home now and doing well.

caller: well thank you, i just need to take a rest to prepare for another one.

me: i see, It must be very hard for you 'experiencing this medical condition, but... (cust interrupts)

caller: uh huh, Its my fault anyway, I should have let my body rest for sometime, I really have to be well,for the kids, and for my passion to educate them. 'know what? I'm a PE instructor, teaching kids... I'm an old cat, I'll be turning 49 next month. During my early years I'm one of the best, nobody can beat me in races... strong as a horse... I could run kilometer by kilometer, I am the fastest woman in town.. I was... (descending tone)...

(silence)

me: well, you don't have to be sad about it, sometimes... 'most of the time God gives us obstacles in order for us to be strong and see the a difference, to learn. He will never give us problems that cannot be solved. Everything has a purpose, a reason, why such things happen. I really do admire teachers, as a matter of fact, i wanna be a teacher before, but God has His own plan for me. . . having this little conversation of ours, touched me... you said you want to be well for your students, right?

caller: right...

me: that's a very strong line that caught me... listen, you inspire me, you inspire people.. you really do... and I thank you.. you're a great person.

caller: (sobbing) thank you lenard, for the kind words... I'm sorry I cant help it, you made cry..

me: uh oh, I do apologize ma'am .. its not my intention... (tsk)

caller: no, no dont get me wrong.. I very happy now.... these are tears of Joy... thank you...

"Make sure to put the right words"...

"Don't eat dog food".

Blaine Lee once wrote,"Any change, any loss, does not make us victims. Others can shake you, surprise you, disappoint you, but they can't prevent you from acting, from taking the situation you're presented with and moving on. No matter where you are in life, no matter what your situation, you can always do something. You always have a choice and the choice can be power.

I guess the word of the week goes to "reboot"... which means to shut down and restart..yeah its been a very tough week and emotions were flying everywhere along with typhoon Juan's anger. Like any other storm, we're looking forward to new a day with a blue sky... afterall as what the old song says "there's a rainbow always after the rain".

Sometimes other people tend to cross the line and get on our nerves, but think about it, its just the way it is. Irritating people will always let you know that they are here.. always here.. here to ruin your day... they will give you DOG food. Nothing is so frustrating than when someone breaks your confidence.So live with it, but dont let 'em OWN you... they are not worth the stress,. of course, also never ever eat the dog food hehe. The secret to coping with these souls is understanding and having an open mind. Don't worry about finding ways on how to fix them or correct them, instead, think about how you're going to manage their annoyances without affecting your happy and productive life; your ability to achieve your goals. If ever they've already put the damage on you, always remember, you can always shut down your system and restart... REBOOT!

What does "214" stand for?

Its been 16 long years but the truth behind the song "214" by Rivermaya still remains as a puzzle. Rivermaya's Rico Blanco wrote the song and stated that he would reveal its meaning after ten years, that was in 1994. So why am I writing about it now? hehe... I came across this youtube vid of "214" and read some of the comments about the song and the issue of who's the one who composed the song.

Well, as what I know, Rico Blanco wrote the song from way back even before Rivermaya was formed, and according to my friends who are close to the group, the meaning of "214" might be "Two won For".. or "February 14" (2/14) Valentine's day but it doesn't even describe the day of hearts... or the most popular among the speculations "Am I real" , the digits stands for the number of letters for AM I REAL. Maybe I have to text pareng Rico and get the answer straight from him, w8 lang... nyahahahahahaha

The Social Network; facebook movie

Yeah its the Facebook movie, Im not going to judge this film until I see it... It will not be surprising if months or a year from now there will be a movie about Twitter or a film about the fall of Friendster hehe, good trailer though, Radiohead's "Creep" playing in the background is creepy =p